FAQ

Where is The Charcuterie love located?

Charcuterie Love's operating address is 2150 N 1st St, 423, San Jose, California

Do you have a shop? How I can place an order?

Unfortunately, we do not have a physical shop; however, if you live in the region, orders can be placed and picked up through our website or telephone, or you can purchase through GrubHub and DoorDash. Check out the details below:

call us: 408-398-6078
website: https://thecharcuterielove.com/
Doordash: https://www.doordash.com/store/charcuterie-love-san-jose-1786294
Grubhub: https://www.grubhub.com/restaurant/charcuterie-love-2150-n-1st-st--423-san-jose/2735235
email: ashlee@thecharcuterielove.com

What is your cancellation and refund policy?

Preparation of your order will begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant or third party.

For Third-Party Delivery Order Issue (GrubHub, DoorDash, etc)
For third-party delivery issues please contact the delivery company directly. You can reach out to their order-processing line or go to their website

What is your operating hours?

We are open from 11:00 am - 8:00 pm

Do you cater with people with special requirements?

Yes! We offer options for people with special request, We can do vegetarian platters and nut-free sections!

6. Do you offer catering services?

Charcuterie Love is open for events! We cater weddings, graduation, holidays, birthdays, anniversary and many more. Reach us through our contact details and we will immediately accommodate you!

Can I send your platters as a gift?

Charcuterie love offers the best gourmet boxes, available in different sizes that are absolutely perfect for presents.

8. How do I store my charcuterie products?

Keep it in a cool environment like your fridge, mainly due to the cheese and cured meats. Also, you must wrap everything or prevent air or oxygen from drying everything out. Every refrigerator operates at a humidity level of 20 to 30 percent, which quickly dries out anything within.

Can I follow you on Social Media?

Be updated with Charcuterie Love's latest platters, events, and announcements by following us on our official Instagram, Twitter, and Facebook page. Let's get connected!

Have an urgent same-day order or a bulk corporate order. Reach us at 408-398-6078 or email: Ashlee@thecharcuterielove.com; check on availability or for a quotation.